Delivery: Can be download immediately after purchasing. For new customer, we need process for verification from 30 mins to 12 hours.
Version: PDF/EPUB. If you need EPUB and MOBI Version, please send contact us.
Compatible Devices: Can be read on any devices.
A readable and concise introduction to the essential skills of interviewing, counseling, negotiation, and fact analysis.
Features:
- Incorporates the latest research on:
- cognitive science research on fact analysis;
- storytelling process; and
- negotiation theory.
- Includes state-of-the-art techniques for fact investigation.
- Plenty of examples promote interest, accessibility, and place topics in context.

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