Citizen 2.0: Public and Governmental Interaction through Web 2.0 Technologies eBook

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Generally speaking, Web 2.0 technologies support real-time or other innovative, Web-based social interactions, and they are increasingly popular among consumers, the private sector, and more recently, government. Citizen 2.0: Public and Governmental Interaction through Web 2.0 Technologies defines the role of Web 2.0 technologies in government and highlights a variety of strategies and tools public administrators can use to engage citizens. Chapters provide suggestions for adoption and implementation based on the lessons learned by scholars and practitioners in the field. More importantly, it will present an analysis of how Web 2.0 technology can transform government and explore how citizen expectations and preferences can be included in decision-making. The collection provides a vital resource for practitioners and academics to stay abreast of the latest research within the ever-burgeoning field.

This is a digital product.

Citizen 2.0: Public and Governmental Interaction through Web 2.0 Technologies is written by Kathryn Kloby and published by Information Science Reference. The Digital and eTextbook ISBNs for Citizen 2.0: Public and Governmental Interaction through Web 2.0 Technologies are 9781466603714, 1466603712 and the print ISBNs are 9781466603189, 1466603186. Additional ISBNs for this eTextbook include 9781466603196.