The Ostrich Effect: Solving Destructive Patterns at Work, 1st Edition eBook

Delivery: Can be download immediately after purchasing. For new customer, we need process for verification from 30 mins to 12 hours.
Version: PDF/EPUB. If you need EPUB and MOBI Version, please contact us.
Compatible Devices: Can be read on any devices.

The Ostrich Effect
Solving Destructive Patterns at Work
The Ostrich Effect goes beyond the typical “how to” approach of most books that deal with difficult conversations at work. It aims to teach the reader what conversations to have, and when to have them, in order to solve destructive problems that occur in the workplace. Like the proverbial ostrich with its head in the sand, people often avoid confronting small issues at work, but, if avoided, these issues will escalate and inevitably wreak havoc. Drawing on a combination of social science research and Kahn’s practical experience as an organizational psychologist, the book examines the micro-processes that underlie the way in which these problems develop and flourish. These micro-processes are tiny, fleeting, and hardly noticeable, but when they are identified, something startling becomes apparent: there is a predictable pattern to this escalation. The book uses a variety of examples to demonstrate this pattern across a range of organizations and industries, and offers a toolkit to help guide the reader in resolving people problems at work. The toolkit focuses not on changing others, but on changing how we interact with others—our own behavior is the most powerful force for change that we have. The ostrich remains the symbol of those of us who foolishly ignore our problems while hoping that they will magically disappear. By identifying this “ostrich effect”, the reader is empowered to re-frame and neutralize its impact.

This is a digital product.

The Ostrich Effect: Solving Destructive Patterns at Work 1st Edition is written by William Kahn and published by Routledge. The Digital and eTextbook ISBNs for The Ostrich Effect are 9781317690306, 1317690303 and the print ISBNs are 9781138023512, 1138023515. Additional ISBNs for this eTextbook include 9781138023505, 9781315776385, 9781317690313, 9781317690290.