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Communicating Effectively: Tools for Educational Leaders,second edition, provides a unique perspective for aspiring and practicing educational leaders to expand their problem-solving and conflict-resolution strategies. Starting with an exploration of listening problems and solutions, this book evolves into an examination of how people perceive reality, what motivates them, and what happens when their needs are not met. The concepts of Process Communication, developed by clinical psychologist Taibi Kahler through his background in transactional analysis, provide the basis for the techniques from which educational leaders might choose. Communicating Effectively suggests new ways to understand the people with whom we interact, first by listening and then by understanding what our perceptions, channels, and motivation. Likewise, Michael Gilbert presents examples of problems and positive suggestions to intervene when communication is not effective.
This is a digital product.
Communicating Effectively: Tools for Educational Leaders 2nd Edition is written by Michael B. Gilbert and published by R&L Education. The Digital and eTextbook ISBNs for Communicating Effectively are 9781610485982, 161048598X and the print ISBNs are 9781610485975, 1610485971. Additional ISBNs for this eTextbook include 9781578860357.

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