Experience Management: Foundations, Development Methodology, and Internet-Based Applications eBook

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This book deals with experience management in the context of real-world applicability and realistic applications. A particular focus is given by the requirements that arise in complex problem solving and by the fact that modern experience management must be implemented as Internet-based applications. Concrete application areas that are discussed in this book are electronic commerce, diagnosis of complex technical equipment, and electronic design reuse. This book explores how experience management can be supported by information technology, especially by techniques that stem from knowledge-based systems, case-based reasoning, machine learning, and process modeling. It surveys different methods in a unified terminology and investigates them with respect to application requirements. Further, the process of application development and maintenance is highlighted, pointing out successful practically proven ways for obtaining and operating experience management applications.

This is a digital product.

Experience Management: Foundations, Development Methodology, and Internet-Based Applications is written by Ralph Bergmann and published by Springer. The Digital and eTextbook ISBNs for Experience Management are 9783540457596, 3540457593 and the print ISBNs are 9783540441915, 3540441913.