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For decades, outsourcing has been a major international phenomenon in business. The areas of Technology, Information Technology and Management represent a unique case for outsourcing both in terms of benefits and potential interorganisational problems. This fully updated text has been brought up to date with this new landscape, including discussion of Robotic Process Automation, Internet of Things, cloud computing, low code and DevOps and agile. With a range of new global case studies in manufacturing, logistics, chemical industry and cloud services, this textbook offers a strong grounding in real-world industrial experience that effectively combines theory with practice. Uniquely, this book focuses on both sides of the outsourcing relationship, providing a balanced exploration of the ways in which these partnerships can be managed successfully. Accessible and cutting-edge, the third edition of Managing Information Technology Outsourcing provides an in-depth, practical perspective on this important and far-reaching challenge in information technology management. It is an ideal text for students, academics and practitioners alike.
This is a digital product.
Managing Information Technology Outsourcing 3rd Edition is written by Erik Beulen; Pieter M. Ribbers and published by Routledge. The Digital and eTextbook ISBNs for Managing Information Technology Outsourcing are 9781000469721, 1000469727 and the print ISBNs are 9781032122540, 1032122544. Additional ISBNs for this eTextbook include 9781032122533, 9781003223788, 9781000469677.

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