Orchestrating Experiences: Collaborative Design for Complexity, 1st Edition eBook

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Customer experiences are increasingly complicated—with multiple channels, touchpoints, contexts, and moving parts—all delivered by fragmented organizations. How can you bring your ideas to life in the face of such complexity? Orchestrating Experiences is a practical guide for designers and everyone struggling to create products and services in complex environments.

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Orchestrating Experiences: Collaborative Design for Complexity 1st Edition is written by Chris Risdon; Patrick Quattlebaum and published by Rosenfeld Media. The Digital and eTextbook ISBNs for Orchestrating Experiences are 9781933820743, 1933820748 and the print ISBNs are 9781933820736, 193382073X.