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Service Operations Management, Second Edition: The Total Experience eBook

Original price was: $71.16.Current price is: $35.00.

By: David W. Parker
Publisher: Edward Elgar Publishing
Print ISBN: 9781788115933, 1788115937
eText ISBN: 9781788115933, 1788115937
Edition: 2nd
Copyright year: 2018

Service Operations Management, Second Edition: The Total Experience eBook

Original price was: $71.16.Current price is: $35.00.

eText ISBN: 9781788115933 SKU: 9781788115933 Category: Tags: , Print ISBN: 9781788115933

Delivery: Can be download immediately after purchasing. For new customer, we need process for verification from 30 mins to 12 hours.
Version: PDF/EPUB. If you need EPUB and MOBI Version, please send contact us.
Compatible Devices: Can be read on any devices.

Service Operations Management, Second Edition provides a global perspective on service operations, with expanded coverage of service operations for not-for-profit agencies, charities, NGOs and utilities, alongside commercial companies. With new, updated case studies and original research embracing big-data analytics and neurolinguistics in building customer service systems, this book will be an invaluable tool for postgraduate and MBA students of service operations and undergraduates specialising in hospitality, tourism and public sector management.

Additional ISBNs

9781788115957, 9781788115940, 1788115953, 1788115945

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