Service User Involvement: Reaching the Hard to Reach in Supported Housing eBook

Delivery: Can be download immediately after purchasing. For new customer, we need process for verification from 30 mins to 12 hours.
Version: PDF/EPUB. If you need EPUB and MOBI Version, please contact us.
Compatible Devices: Can be read on any devices.

Involving service users in both day-to-day and long-term strategic planning is known to empower clients and result in improved services, yet there is a lack of practical guidance on how this can be achieved. Drawing on original research, this book offers imaginative and effective strategies for consulting with service users who have been historically difficult to engage with, including homeless people, care leavers, ex-offenders, travellers, women escaping domestic violence and black and minority ethnic groups. The authors explore traditional consultation methods such as meetings and questionnaires, as well as informal and creative activities such as writing, art, photography and video work as ways of gathering clients’ views. They make practical suggestions as to how organizational structures and individual attitudes can be changed to overcome the barriers to successful consultation.Including many real-life examples of good practice, the book is a step-by-step guide to creating a complete service user involvement strategy and also contains exercises for managers to use with their teams. It is an essential resource for social workers, housing officers and other professionals working with disadvantaged and marginalised groups in supported housing.

This is a digital product.

Service User Involvement: Reaching the Hard to Reach in Supported Housing is written by Helen Brafield; TERRY ECKERSLEY and published by Jessica Kingsley Publishers. The Digital and eTextbook ISBNs for Service User Involvement are 9781846427459, 1846427452 and the print ISBNs are 9781843103431, 1843103435.